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The service edge : 101 companies that profit from customer care
The service edge : 101 companies that profit from customer care
| Parallel Title | |
|---|---|
| Author | ZEMKE, Ron E L |
| ISBN | 0453006477 R |
| ISSN | |
| Call Number | Not Available |
| Publication | New York |
| Publisher | Nal Books New American Library |
| Year | 1989 |
| Physical Description | |
| Subject |
CUSTOMER SERVICE-UNITED STATES
SERVICE INDUSTRIES-UNITED STATES-MANAGEMENT |
| Related Names |
SCHAAF, Dick
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| URL |