|
Tag
Ind#1
Ind#2
Name
020
#
#
/a0453006477 R
039
#
#
/a200612221343/bVLOAD/y200612201548/zVLOAD
100
1
#
/aZEMKE, Ron E L
245
1
4
/aThe service edge/b101 companies that profit from customer care
264
#
#
/aNew York/bNal Books New American Library/c1989
650
#
0
/aCUSTOMER SERVICE-UNITED STATES
650
#
0
/aSERVICE INDUSTRIES-UNITED STATES-MANAGEMENT
700
1
#
/aSCHAAF, Dick