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Tag
Ind#1
Ind#2
Name
020
#
#
/a9781119326038
039
#
#
/a201805281245/baima/y201712271400/zzanudin
090
0
0
/aR 658.834 BER
100
1
/aBerridge, Eric/eauthor.
245
1
/aCustomer obsessed: a whole company approach / ?/cEric Berridge.
264
#
#
/aHoboken, New Jersey ./bWiley/c2016
300
#
#
/axiv, 257 pages/billustrations/c24 cm.
500
#
#
/aIncludes index.
504
#
#
/aIncludes bibliographical references
650
1
/aCustomer relations -- Management.
650
2
/aBUSINESS &? ECONOMICS /? General.
650
2
/aSelling -- Computer programs.
650
2
/aConsumer behavior.
650
2
/aCloud computing.
650
2
/aORGANIZATIONAL CHANGE.
650
2
/aCustomer services.