Customer obsessed: a whole company approach / ? Eric Berridge.

Berridge, Eric author.

Customer obsessed: a whole company approach / ? Eric Berridge. -- Hoboken, New Jersey . Wiley 2016

xiv, 257 pages illustrations 24 cm.

ISBN:  9781119326038

Includes index.  -- Includes bibliographical references 

1. Customer relations -- Management.  2. BUSINESS &? ECONOMICS /? General.  3. Selling -- Computer programs.  4. Consumer behavior.  5. Cloud computing.  6. ORGANIZATIONAL CHANGE.  7. Customer services. 

R 658.834 BER