@book{154427,
	author = {Sandler, Corey and Keefe, Janice.},
	title = {1001 business letters for all occasions : from interoffice memos and employee evaluations to company policies and business invitations : templates for every situation},
	address = {Avon, Mass. : Adams Media, 2008.},
	note = {"We live in a world of instant communication. However, business often requires that we put our words in writing. Whether readers communicate by letter, e-mail, or text message, it is important to choose their words carefully and express themselves cle}
}