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Tag
Ind#1
Ind#2
Name
020
#
#
/a0070217602
039
#
#
/a200612220424/bVLOAD/y200612201831/zVLOAD
100
1
#
/aFITZSIMMONS, James A.
245
1
0
/aFbervice Management Operations, Strategy, and Information Technology
264
#
#
/aUSA/bIrwin/McGraw-Hill/c1997
650
#
0
/a1. SERVICE INDUSTRIES-MANAGEMENT
700
1
#
/aMona J.Fitzsimmons