Tag
Ind#1
Ind#2
Name
020
#
#
/a0029140919
039
#
#
/a200612220947/bVLOAD/y200612201850/zVLOAD
100
1
#
/aSASSER, W.Earl Jr.
245
1
4
/aThe service management course/bcases & readings
264
#
#
/aUSA/bFree Press/c1991
650
#
0
/a1. SERVICE INDUSTRIES-MANAGEMENT-CASE STUDIES
700
1
#
/aChristopher W.L.Hart 
700
1
#
/aJames L.Heskett