SANTUN BERTAMU DARJAT BERZAMAN Komemoratif Sedekad (1998-2008) : sistem pengurusan kualiti Perpustakaan Sultanah Zanariah = Commemorative a decade : quality management system Perpustakaan Sultanah Zanariah -- Skudai, Johor Penerbit Universiti Teknologi Malaysia 2008

96ms. il. wrn. 29cm.

ISBN:  9789835204692

1. Libraries/xQuality control  2. Academic libraries/xAims and objectives  3. Total quality management in higher education  4. Total quality management 

MR 027.059 SAN